Questions about helicopter rides? Call/Text us! (806) 683 - 6777

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    • SPACEX Launch 8
    • FAQs
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    • Book Now!
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  • SPACEX Launch 8
  • FAQs
  • Giftcards
  • Book Now!

Operational Policy

Weather

No Show / On Time Policy

No Show / On Time Policy

Here at Redline we only fly if weather is safe and smooth. If our pilots decide the weather is not safe to fly we will get you a 100% refund. 

No Show / On Time Policy

No Show / On Time Policy

No Show / On Time Policy

Any customer who no-shows for their appointment or arrives more than 10 minutes late for their appointment will not be eligible for a refund or rescheduling of the missed service. 

Just want to cancel?

No Show / On Time Policy

Just want to cancel?

If you need to cancel your reservation, contact us at (806) 683 - 6777. We can accommodate your request with a helicopter ride flight credit that never expires. 

Passenger Capacity

Giftcards / Flight Credits

Just want to cancel?

Our passenger capacity policy is: No riders over 300lbs & your group of 2/3 riders cannot exceed a combined weight of 550lbs. If a rider or group exceeds any weight restriction listed above their ride will be canceled and no refund will be given. 

Dress Code

Giftcards / Flight Credits

Giftcards / Flight Credits

Dress comfortably, but please no wet clothes! If a rider arrives at their appointment in wet clothes their appointment will be cancelled and no refund will be given. 

Giftcards / Flight Credits

Giftcards / Flight Credits

Giftcards / Flight Credits

With the permission of the original giftcard / flight purchaser’s permission, a giftcard can be transferred to another owner. The sale of all giftcards / flight credits are final. Gift-cards never expire.

Rider Intoxication

Rescheduling Policy

Rescheduling Policy

No rider will be allowed to fly if they are deemed intoxicated in any way by Redline Staff. Their ride will be canceled and no refund will be given. 

Rescheduling Policy

Rescheduling Policy

Rescheduling Policy

We get it, plans change! We’re here to help. Call anytime BEFORE your appointment and we can move you to another departure time. 

Throw Up Policy

Rescheduling Policy

Throw Up Policy

If a rider throws up in the helicopter a clean-up fee of $199 will be charged once they land. All helicopters are equipped with throw-up bags between the two back seats.

Rider Disorder

Right to Refuse

Throw Up Policy

If a rider behaves in a way that Redline staff deems unsafe or a hazard their appointment will be canceled and no refund will be given. 

Right to Refuse

Right to Refuse

Right to Refuse

We reserve the right to refuse service to anyone. So please, understand that safety is #1 and we have your best interest at heart.

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Redline Helicopter Tours - Everyday 10am - Sunset

Helicopters and Cookies.

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