Questions about helicopter rides? Call/Text us! (806) 683 - 6777
If the weather is not safe for flight the rider will be moved to another time or if the rider is not available, then they will be given a full refund.
Any customer who no-calls/no-shows for their appointment will not be eligible for a refund or rescheduling of the missed service.
If you need to cancel your reservation, contact us at (806) 683 - 6777. We can accommodate your request with a helicopter ride gift card.
Our passenger capacity policy is: No riders over 300lbs & your group of 2/3 riders must be under a combined weight of 550lbs. If a rider or group exceeds any weight restriction listed above their ride will be canceled and no refund will be given.
The only dress code limitation that we have is that we do not allow riders with wet clothes. If a rider arrives at their appointment in other than dry clothes their appointment will be cancelled and no refund will be given.
If a rider throws up in the helicopter a clean-up fee of $199 will be charged once they land. All helicopters are equipped with throw-up bags between the two back seats.
No rider will be allowed to fly if they are deemed intoxicated in any way by Redline Staff. Their ride will be canceled and no refund will be given.
If a rider behaves in a way that Redline staff deems unsafe or a hazard their appointment will be canceled and no refund will be given.
We reserve the right to refuse service to anyone. So please, understand that safety is #1 and we have your best interest at heart.